Skip to main content

AssetLab Canada Support Center: Contact, FAQs & Training

How Can We Help You?

Our support team is ready to assist you with any questions or issues you may have. Choose the option below that best fits your needs.

Support Hours

Our support team is available during the following hours:

Standard Support

Monday - Friday

9:00 AM - 5:00 PM EST

Available to all customers

Premium Support

Monday - Sunday

24/7 coverage

Available to enterprise customers

Support Availability: Standard Weekdays & 24/7 Premium

Empower your team with our comprehensive training resources:

Video Tutorials

Step-by-step videos covering all platform features

Knowledge Base

Detailed articles and how-to guides

Webinars

Live and recorded training sessions

Emergency Support

For urgent issues requiring immediate attention:

Emergency Support Hotline: +1 (604) 773-2502

Available for Premium and Enterprise customers only

Please note that emergency support is reserved for system-critical issues that affect your entire organization's ability to use the platform.