4 View Modes
    Mobile QR Access
    Self-Service Portal
    Complete Cost Tracking

    Stop Chasing Work Orders. Start Managing Them.

    From Chaos to Clarity in 4 Simple Statuses

    AssetLab's work order system flows through NEW → ASSIGNED → IN PROGRESS → COMPLETED. View your work in List, Kanban, Calendar, or Card mode. Scan QR codes for instant mobile access. Track labor, parts, and vendor costs automatically. Let your team submit requests via self-service portal. Nothing falls through the cracks.

    60%
    Faster Response
    45%
    Higher Completion
    Zero
    Lost Requests
    80%
    Better Communication

    The Cost of Disorganized Work Orders

    Without a centralized system, work orders get lost, delayed, and duplicated—costing you time, money, and tenant satisfaction.

    Lost Requests

    15-25%

    Work requests submitted via email, text, or phone calls get forgotten or lost

    Response Delays

    3-5 days

    Manual routing and paper-based processes slow response times dramatically

    Cost Invisibility

    $50k+ hidden

    Labor hours, parts, and vendor costs not tracked—true maintenance costs unknown

    Simple 4-Status Workflow

    Every work order follows a clear path from creation to completion. No confusion, no complexity—just straightforward progress tracking.

    Click any status to see what happens at that stage.

    Smart Prioritization

    4 Priority Levels. Zero Confusion.

    AssetLab uses 4 clear priority levels with automatic color coding, expected response times, and escalation rules.

    HIGH: Significant Impact on Operations

    Major equipment failure, significant service impact, or time-sensitive issue that needs same-day resolution.

    Response Time
    Under 4 hours
    Examples
    HVAC failure
    Notification
    High priority alert
    Assignment
    Senior tech

    View Work Orders Your Way

    Switch between 4 view modes instantly. Each role gets the visualization that works best for them.

    List View

    Spreadsheet-style view with sortable columns. Perfect for managers who need to scan many work orders quickly, filter by multiple criteria, and export to Excel.

    ✓ Sort by any column • ✓ Advanced filters • ✓ Bulk actions • ✓ Export CSV

    Kanban Board

    Drag-and-drop columns for each status (NEW, ASSIGNED, IN PROGRESS, COMPLETED). Visual workflow management that shows bottlenecks instantly.

    ✓ Drag to change status • ✓ WIP limits • ✓ Visual bottlenecks • ✓ Team workflows

    Calendar View

    Month/week/day calendar showing work orders by due date. Perfect for technicians planning their daily/weekly schedule and avoiding conflicts.

    ✓ Drag to reschedule • ✓ Color by priority • ✓ Daily/weekly views • ✓ Mobile friendly

    Card View

    Pinterest-style cards with photos, descriptions, and status badges. Visual browsing for work orders with image attachments and detailed descriptions.

    ✓ Image previews • ✓ Rich descriptions • ✓ Quick actions • ✓ Mobile optimized
    Complete Cost Visibility

    Track Every Dollar Spent

    AssetLab automatically calculates total work order costs by adding labor hours, parts used, and vendor charges. Know your true maintenance spending.

    Labor Costs

    Track actual hours worked on each work order. Set hourly rates per technician or use flat team rates. Automatic calculation of total labor cost.

    Example
    3.5 hours × $45/hour = $157.50

    Parts & Materials

    Log parts used directly from work order. Parts auto-deducted from inventory. Track part costs from your inventory system or manual entry.

    Example
    2× Air filters ($28 ea) = $56.00

    Vendor Services

    Track external contractor costs for work assigned to vendors. Document invoices, service contracts, and one-time charges.

    Example
    Elevator service contract = $450.00
    Total Cost = Labor + Parts + Vendor

    Work order costs automatically roll up to asset Total Cost of Ownership (TCO). Make data-driven repair vs. replace decisions based on actual maintenance spending.

    Work Order Management in Action

    Real scenarios showing how AssetLab's work order system solves everyday maintenance challenges.

    Commercial Property

    Tenant submits work request via portal: "AC not working in Suite 203". System auto-assigns to HVAC tech based on skill and location. Tech scans QR code, sees unit serviced 2 months ago, checks filters—clogged. Replaces filters, logs 0.5 hours labor + $28 parts. Tenant gets automatic "COMPLETED" notification. Total time: 45 minutes from request to resolution.

    Manufacturing Facility

    PM schedule auto-generates weekly lubrication work orders for 47 machines. Technicians see daily task list in mobile calendar view, organized by production line. Scan QR codes to access lubrication specs, log completion with photos. Manager views Kanban board—all GREEN (completed) by Friday. Zero spreadsheets, zero missed PM tasks.

    Healthcare System

    Emergency: Fire alarm shows fault at 3 AM. System creates URGENT work order, sends instant push notification to on-call tech. Tech arrives 28 minutes later, scans alarm panel QR code, accesses wiring diagram and previous repair history. Identifies faulty sensor, replaces it, logs parts used ($45). Completion notification sent to fire marshal automatically. Audit trail complete.

    Educational Institution

    Custodian reports broken drinking fountain via mobile app with photo. Work order routes to plumbing team as MEDIUM priority. Next morning, plumber checks work order list view filtered by "Plumbing" category, sees 8 requests across campus. Batches work by building to minimize travel. Completes all 8, logs 4.5 hours labor total. Requesters get automatic completion emails.

    Work Order Systems That Actually Work

    "We went from losing 20% of work requests to zero. The self-service portal with automatic routing means every request gets tracked, assigned, and completed. Response time dropped from 3 days to under 8 hours."

    Jennifer Walsh
    Facilities Director, Commercial Property
    Zero Lost Requests

    "The Kanban board visualization transformed our workflow. We can see exactly where work orders are stuck, redistribute workload, and keep everything moving. Completion rate went from 68% to 94%."

    Marcus Johnson
    Maintenance Manager, Manufacturing Plant
    94% Completion Rate

    "Cost tracking was a game-changer. We can finally see what each work order actually costs with labor, parts, and vendor charges. Last month we identified $12k in excessive vendor costs and renegotiated contracts."

    Patricia Chen
    Operations Director, Healthcare System
    $12k Savings/Month

    Transform Work Order Chaos into Clarity

    Join organizations across Canada using AssetLab to eliminate lost requests, accelerate response times, and track every maintenance dollar spent.

    4 view modes included
    Mobile QR scanning
    No credit card required

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