Stop Chasing Work Orders. Start Managing Them.
From Chaos to Clarity in 4 Simple Statuses
AssetLab's work order system flows through NEW → ASSIGNED → IN PROGRESS → COMPLETED. View your work in List, Kanban, Calendar, or Card mode. Scan QR codes for instant mobile access. Track labor, parts, and vendor costs automatically. Explore mobile work order management solutions and our comprehensive CMMS platform.
The Cost of Disorganized Work Orders
Without a centralized system, work orders get lost, delayed, and duplicated—costing you time, money, and tenant satisfaction.
Lost Requests
Work requests submitted via email, text, or phone calls get forgotten or lost
Response Delays
Manual routing and paper-based processes slow response times dramatically
Cost Invisibility
Labor hours, parts, and vendor costs not tracked—true maintenance costs unknown
Simple 4-Status Workflow
Every work order follows a clear path from creation to completion. No confusion, no complexity—just straightforward progress tracking.
4 Priority Levels. Zero Confusion.
Clear priority levels with automatic color coding, expected response times, and escalation rules.
HIGH: Significant Impact on Operations
Major equipment failure, significant service impact, or time-sensitive issue that needs same-day resolution.
View Work Orders Your Way
Switch between 4 view modes instantly. Each role gets the visualization that works best for them.
List View
Spreadsheet-style view with sortable columns. Perfect for managers who need to scan many work orders quickly.
Kanban Board
Drag-and-drop columns for each status. Visual workflow management that shows bottlenecks instantly.
Calendar View
Month/week/day calendar showing work orders by due date. Perfect for planning daily/weekly schedules.
Card View
Pinterest-style cards with photos and descriptions. Visual browsing for work orders with image attachments.
Track Every Dollar Spent
Automatically calculate total work order costs by adding labor hours, parts used, and vendor charges.
Labor Costs
Track actual hours worked on each work order. Set hourly rates per technician or use flat team rates.
Parts & Materials
Log parts used directly from work order. Parts auto-deducted from inventory with cost tracking.
Vendor Services
Track external contractor costs for work assigned to vendors. Document invoices and contracts.
Work order costs automatically roll up to asset Total Cost of Ownership (TCO). Make data-driven repair vs. replace decisions.
Work Order Management in Action
Real scenarios showing how AssetLab's work order system solves everyday maintenance challenges.
Commercial Property
Tenant submits work request: "AC not working". System auto-assigns to HVAC tech. Tech scans QR code, checks filters—clogged. Replaces filters, logs labor + parts. Tenant gets auto notification. 45 minutes from request to resolution.
Manufacturing Facility
PM schedule auto-generates weekly lubrication work orders for 47 machines. Technicians see daily tasks in mobile calendar. Scan QR codes for specs, log completion with photos. Manager views Kanban—all GREEN by Friday.
Healthcare System
Emergency: Fire alarm fault at 3 AM. System creates URGENT work order, sends instant push to on-call tech. Tech arrives in 28 minutes, scans panel QR, accesses wiring diagram. Replaces sensor, logs parts. Audit trail complete.
Educational Institution
Custodian reports broken fountain via mobile with photo. Routes to plumbing as MEDIUM priority. Plumber batches 8 requests by building to minimize travel. Completes all, logs 4.5 hours total. Requesters get auto emails.
Work Order Systems That Actually Work
"We went from losing 20% of work requests to zero. The self-service portal with automatic routing means every request gets tracked, assigned, and completed. Response time dropped from 3 days to under 8 hours."
"The Kanban board visualization transformed our workflow. We can see exactly where work orders are stuck, redistribute workload, and keep everything moving. Completion rate went from 68% to 94%."
"Cost tracking was a game-changer. We can finally see what each work order actually costs. Last month we identified $12k in excessive vendor costs and renegotiated contracts."
Transform Work Order Chaos
Into Clarity
Join organizations across Canada using AssetLab to eliminate lost requests, accelerate response times, and track every maintenance dollar.