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Member ExperienceFacility ManagementPreventive MaintenanceMember Retention

AssetLab: Smart Facility Management Software for Clubs & Associations

Exceptional Member Experiences Through Smart Facility Management

Clubs with slow maintenance response see 18% higher member attrition. Deliver exceptional experiences, respond quickly to requests, and control costs through preventive maintenance.

Member Organizations Face Unique Pressures

Member Retention

Clubs with slow maintenance response see 18% higher attrition

Premium members expect immediate attention

Equipment Downtime

Golf cart breakdowns cost $8,500 replacement plus dissatisfaction

Reactive maintenance shortens life by 40%

Event Coordination

35% of events face facility issues due to poor coordination

Tournaments and gatherings need flawless conditions

Compliance & Liability

Missed pool/spa inspections risk $50K+ fines

Health departments require systematic tracking

Member Retention Impact Calculator

See how maintenance response time affects member satisfaction and revenue

850 members
5 days

Poor - members frustrated

$3,500

Projected Attrition

16.0%

136 members lost

Revenue at Risk

$476K

Annual dues from lost members

Retained with AssetLab

$119K

1-day response improvement

Equipment Maintenance Strategy

Compare total cost of ownership: reactive vs preventive maintenance

45 carts

Annual Maintenance Cost

$43K

Expected Lifespan

10 years

Total Cost per Year

$81K

Annual Savings: $66K

Extends cart life 67% longer while reducing costs

Club Type Asset Explorer

Explore asset profiles and PM strategies for different club types

Golf Club

Typical asset inventory and PM scheduling

Membership

650

Annual Dues

$4,200

Total Revenue

$2.7M

Asset Categories & PM Strategies

Golf Carts

45 assets tracked

$383K

Total value

PM Schedule

Hour-based (every 100 hours)

Course Equipment

28 assets tracked

$875K

Total value

PM Schedule

Hour-based (varies by equipment)

Irrigation Systems

12 assets tracked

$420K

Total value

PM Schedule

Seasonal (pre/post season)

Clubhouse Facilities

85 assets tracked

$650K

Total value

PM Schedule

Calendar-based (quarterly)

Clubs Solving Retention, Downtime, Events & Compliance with AssetLab

Championship Golf Club

850 Members - 18-hole private course

Hour-based PM for 65 golf carts extended lifespan from 6 to 10 years. Mobile request portal reduced response from 4 days to same-day.

48%

Lower cart costs

35%

Satisfaction up

Country Club

1,200 Members - Full-service club

Centralized tracking across dining, pool, tennis, and fitness eliminated scheduling conflicts for 200+ annual events. Zero compliance violations.

100%

Event readiness

Zero

Violations

Athletic Club

950 Members - Multi-sport facility

Preventive maintenance for 120 fitness machines reduced downtime by 72%. Member request portal reduced front desk calls by 60%.

72%

Less downtime

60%

Fewer calls

Yacht Club

380 Members - Marina with 200 slips

Tidal cycle inspections for marina infrastructure prevented $180K dock failure during winter storm. 100% slip availability maintained.

$180K

Failure prevented

100%

Availability

Purpose-Built for Member Organizations

Member Request Portal

Self-service portal for members to submit requests with photos and track status in real-time.

Event Calendar Integration

Schedule maintenance around tournaments and weddings. Ensure pristine facilities.

Hour-Based Equipment PM

Track golf cart hours and fitness machine cycles for usage-based maintenance.

Compliance Tracking

Automated alerts for pool/spa inspections, health requirements, and certifications.

Budget & Cost Tracking

Track costs by facility area and equipment type. Justify dues with data.

Vendor Management

Track contractor response times, quality ratings, and costs.

Deliver the Excellence Your Members Deserve

Join golf clubs, country clubs, and member organizations maintaining pristine facilities. Free trial. No credit card required.