All IndustriesProperty management CMMS that keeps tenants renewing
Tenant requests answered in minutes, fifteen vendors coordinated without spreadsheets, and preventive maintenance that ends the 2 AM emergency calls.
Tenants who renew
Maintenance responsiveness is the #1 factor in tenant retention - and a lost tenant costs 6-12 months of rent. Requests get answered in minutes, tracked to done, and tenants see the status without calling.
Vendors under control
The average commercial property runs on 15+ vendors. Contracts, certificates, costs, and work history live in one place - with a notice 90 days before a contract runs out.
Fewer emergencies, lower costs
Reactive repairs cost 3-5x more than planned work. Preventive schedules for HVAC, elevators, and life safety shift the ratio - fewer 2 AM calls, longer equipment life, calmer budgets.
Answer the complaint before it becomes a move-out
Slow maintenance response is the top reason tenants leave - and replacing one costs 6-12 months of rent. With a self-service portal, requests reach your team the moment they're noticed, become tracked work orders, and close with the tenant notified automatically.
- Tenant request portal with live status visibility
- A request form on your own tenant website - one snippet, no tenant account
- Approved requests convert to work orders automatically
- Assign in-house staff or dispatch straight to a vendor
- Response and resolution times tracked per property
Fifteen vendors, zero spreadsheets
HVAC, plumbing, elevators, electrical, landscaping - a commercial property runs on a roster of specialists. AssetLab keeps their contracts, attached certificates, costs, and complete work history in one place, and dispatches work orders to them directly.
- Vendor directory with trades and contacts
- Contract expiry notices 90 days before the end date
- Work orders dispatched directly to assigned vendors
- Cost and quality history per vendor, per property
Break the reactive maintenance cycle
Up to 70% of property maintenance is reactive, and every emergency repair costs 3-5x its planned equivalent. PM schedules on building systems flip the ratio month by month - and lifecycle data flags the 25-year-old systems worth replacing before they flood a floor.
- PM schedules for HVAC, elevators, plumbing, life safety
- Rolling schedules keep technician workload level
- Lifecycle data flags end-of-life systems for capital plans
- Cost history per asset justifies repair-vs-replace calls
And everything else you'd expect
Unlimited properties
Commercial, residential, strata in one account
Tenant request portal
Submit and track without phone calls
Form on your tenant site
One snippet, no tenant account needed
Vendor contracts
Expiry notice 90 days before a contract ends
QR code asset tags
Scan for history and manuals on-site
Cost tracking per property
Labour, parts, and vendor invoices
FCI & condition tracking
Capital planning per building
Asset lifecycle tracking
Replace systems before they fail
Parts inventory
Stock deducted as work orders close
Owner-ready exports
Excel and CSV exports for owners
“The platform supports both the granular detail I need on the ground and the bigger-picture planning required for capital forecasting. As a non-profit managing public assets, we have a responsibility to demonstrate stewardship - and AssetLab gives us the data to back up our decisions.”
Property Management CMMS FAQ
Common questions about property maintenance software, tenant requests, vendor coordination, and CAM transparency.
