Property management CMMS that keeps tenants renewing
Tenant requests answered in minutes, fifteen vendors coordinated without spreadsheets, and preventive maintenance that ends the 2 AM emergency calls.
Tenants who renew
Maintenance responsiveness is the #1 factor in tenant retention - and a lost tenant costs 6-12 months of rent. Requests get answered in minutes, tracked to done, and tenants see the status without calling.
Vendors under control
The average commercial property runs on 15+ vendors. Contracts, insurance certificates, rates, and work history live in one place - with expiry alerts before a COI lapses on your watch.
Fewer emergencies, lower costs
Reactive repairs cost 3-5x more than planned work. Preventive schedules for HVAC, elevators, and life safety shift the ratio - fewer 2 AM calls, longer equipment life, calmer budgets.
Answer the complaint before it becomes a move-out
Slow maintenance response is the top reason tenants leave - and replacing one costs 6-12 months of rent. With a self-service portal, requests reach your team the moment they're noticed, become tracked work orders, and close with the tenant notified automatically.
- Tenant request portal with live status visibility
- Approved requests convert to work orders automatically
- Assign in-house staff or dispatch straight to a vendor
- Response and resolution times tracked per property
Fifteen vendors, zero spreadsheets
HVAC, plumbing, elevators, electrical, landscaping - a commercial property runs on a roster of specialists. AssetLab keeps their contracts, insurance certificates, rates, and complete work history in one place, and dispatches work orders to them directly.
- Vendor directory with trades, contacts, and rates
- COI expiry tracking with alerts before certificates lapse
- Work orders dispatched directly to assigned vendors
- Cost and quality history per vendor, per property
Break the reactive maintenance cycle
Up to 70% of property maintenance is reactive, and every emergency repair costs 3-5x its planned equivalent. PM schedules on building systems flip the ratio month by month - and lifecycle data flags the 25-year-old systems worth replacing before they flood a floor.
- PM schedules for HVAC, elevators, plumbing, life safety
- Rolling schedules keep technician workload level
- Lifecycle data flags end-of-life systems for capital plans
- Cost history per asset justifies repair-vs-replace calls
And everything else you'd expect
“The platform supports both the granular detail I need on the ground and the bigger-picture planning required for capital forecasting. As a non-profit managing public assets, we have a responsibility to demonstrate stewardship - and AssetLab gives us the data to back up our decisions.”
Protect Your Buildings.
Retain Your Tenants.
Faster responses, coordinated vendors, and building systems maintained before they fail - across the whole portfolio.
No credit card required
Keep Learning About Property Maintenance
Property Management CMMS FAQ
Common questions about property maintenance software, tenant requests, vendor coordination, and CAM transparency.
What is property management maintenance software?
It's a CMMS built for buildings with tenants: it turns tenant requests into tracked work orders, coordinates the vendors who do the work, schedules preventive maintenance on building systems, and keeps cost and condition history for every property in the portfolio.
How does the tenant request portal work?
Tenants submit issues through a simple self-service portal - no app install, no training. Your team triages the request, approves it into a work order, and assigns staff or a vendor. The tenant sees status the whole way through, which cuts the follow-up calls that eat your day.
Can AssetLab track vendor contracts and insurance certificates?
Yes. Vendor management keeps every contractor's contacts, trades, contracts, and certificates of insurance on file, with expiry dates tracked - so you know a COI is lapsing before the vendor walks on site, not after an incident. Work orders dispatch directly to assigned vendors.
Can AssetLab help with CAM charge transparency?
Yes. Every work order captures labour, parts, and vendor costs against the property and asset where the work happened. When tenants question common area maintenance charges, you can produce the detailed, dated work history behind the number instead of arguing from a summary line.
How does preventive maintenance reduce property operating costs?
Reactive repairs cost 3-5x more than planned maintenance once you count emergency rates, secondary damage, and tenant disruption. PM schedules keep HVAC, elevators, and plumbing serviced on interval, extending equipment life by 20% or more and cutting the emergency calls that blow up budgets.
Can I manage commercial, residential, and strata properties together?
Yes. AssetLab supports unlimited properties of any type in one account. Each building keeps its own assets, tenants' requests, vendors, and cost history - and portfolio dashboards compare condition and spending across everything you manage.