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Hotel maintenance software that keeps rooms earning

Out-of-order rooms back in inventory the same day, inspections that document themselves, and FCI data that shows which property needs capital first.

$67.5k
yearly cost of one OOS room
500+
rooms per property
Unlimited
properties in one account

Rooms back in inventory faster

Every out-of-order room costs you its ADR every night - $67,525 a year at $185. Housekeeping reports issues in one QR scan, engineering sees them instantly, and rooms return to inventory the same day.

Pass every inspection

Health, fire, elevator, pool - every completed PM creates a compliance record automatically, with timestamps, users, and notes. When the inspector asks for records, they’re one click away.

Capital planning across properties

Compare FCI across every hotel in the portfolio, see total deferred maintenance, and time renovations years ahead - so capital goes to the property that needs it first.

Out-of-order rooms, back in inventory the same day

The broken AC housekeeping spots at 11 AM shouldn't be the 1-star review a guest writes at 11 PM. One QR scan creates the work order, engineering sees the room and the issue instantly, and the room is sold again that night.

  • QR codes on room assets - report an issue in one scan
  • Engineering sees room number, asset, and issue instantly
  • Track every PTAC, TV, and fridge by room number
  • PM scheduled in shoulder season, before peak-rate failures
Explore work order management →
Guest room · 412
PTAC unit · No cooling
Out of OrderReady
Housekeeping scans QR · AC not cooling11:04 AM
Assigned to engineering · J. Roy11:06 AM
Capacitor replaced · photo attached1:47 PM
Room returned to inventory2:15 PM
Back in inventory same day$185/night protected
Reported at 11 AM, sold that night - not discovered at check-in
Compliance · 120-room property
Inspection-ready, always
Health inspection
8 linked PMs · quarterly
Ready
Fire safety inspection
12 linked PMs · annual
Ready
Elevator certification
4 linked PMs · annual
Ready
Pool inspection
6 linked PMs · monthly
Ready
Pool PM completed · compliance record created
Every record carries the timestamp, user, and notes an inspector asks for

Walk into every inspection with the records ready

Health inspections, fire safety, elevator certifications, pool checks - each one links to the PM schedules that satisfy it. When a PM completes, the compliance record creates itself. No filing cabinets, no 45-minute scrambles, no violations for missing paperwork.

  • PM schedules linked directly to compliance items
  • Records auto-created when work orders complete
  • Full audit trail - dates, users, and completion notes
  • Due dates tracked so nothing lapses unnoticed
Explore compliance management →

Know which property needs capital first

Manage 4, 10, or 50 hotels from one platform. AssetLab calculates the Facility Condition Index for every property and rolls deferred maintenance up to the portfolio - so renovation budgets follow the data, and the case you bring to ownership is already made.

  • FCI per property, building, and system class
  • Portfolio roll-up of deferred maintenance and CRV
  • 20-year forecasts to time renovations ahead of failures
  • Lifecycle tracking for room assets and major plant
Explore strategic capital planning →
Portfolio · 4 properties
FCI across every hotel
Boutique · 45 rooms7.2%
Downtown · 120 rooms9.4%
Airport · 185 rooms5.1%
Lakeside Resort · 340 roomsRenovate first13.2%
Portfolio roll-up$15.3M deferred · FCI 9.8%
Renovation priority backed by data - not by whoever asks loudest

And everything else you'd expect

Room-level asset tracking
PTACs, TVs, fridges tied to room numbers
QR code asset tags
Housekeeping reports issues in one scan
Self-service request portal
Approved requests become work orders
Rolling PM schedules
Work planned around occupancy, not against it
Vendor management
Track elevator, pool, and fire contractors
Parts inventory
Stock deducted as work orders close
Multi-property dashboards
Compare FCI and costs across hotels
Scheduled reports
GM and owner packs emailed automatically
Compliance records
Created automatically from completed PMs
The work gets captured when I see it, and it gets to the right person quickly.
Mark Perkins
Facility Operations Manager, Calgary Winter Club
Read the full story →

Stop Losing Room Nights.
Start Protecting Revenue.

Fewer out-of-order rooms, inspections that pass themselves, and a portfolio capital plan backed by condition data.

No credit card required

Hotel Maintenance Software FAQ

Common questions about hospitality CMMS, out-of-order rooms, health code compliance, and multi-property management.

What is hotel maintenance software?

Hotel maintenance software is a CMMS built for hospitality operations: it tracks every asset by room, turns guest and housekeeping reports into work orders, schedules preventive maintenance, and documents compliance. AssetLab adds capital planning on top - FCI tracking and forecasts that tell you when each property needs renovation.

How does AssetLab reduce out-of-order rooms?

Three ways: issues are reported the moment they're spotted (QR scan or request portal, not end-of-shift paperwork), engineering sees the room, asset, and problem instantly on mobile, and preventive maintenance is scheduled during low occupancy so assets don't fail during peak season. Well-maintained hotels average under 2% OOS rooms; reactive ones run 5-8%.

Can AssetLab help pass health and safety inspections?

Yes. PM schedules link to compliance items - health inspections, fire safety, elevator certifications, pool inspections. When a linked PM work order completes, AssetLab creates the compliance record automatically with timestamp, user, and completion notes. Inspectors see an organized audit trail instead of a filing cabinet.

Can I manage multiple hotel properties in one account?

Yes. AssetLab supports unlimited properties in a single account. Each hotel has its own rooms, assets, and maintenance history, and portfolio dashboards roll everything up - compare FCI across properties, total your deferred maintenance, and prioritize renovations with objective data.

How do housekeeping and front desk staff report issues?

Two ways, neither requiring training: scan the QR code on the asset (the AC unit, the TV, the treadmill) to open a pre-filled report, or submit through the self-service request portal. Approved requests convert to work orders automatically, and the reporter can see status without calling engineering.

What does an out-of-order room actually cost?

Its average daily rate, every night it sits empty. One room at a $185 ADR costs $1,295 a week and $67,525 a year. Eight OOS rooms at the same rate cost over half a million dollars annually - which is why same-day turnaround and preventive maintenance pay for a CMMS many times over.