Public InfrastructureAMP PlanningCapital ForecastingCitizen Portal

Municipal Infrastructure Management

Manage roads, buildings, water systems, and parks with comprehensive municipal asset management. Develop Asset Management Plans, generate 10-year capital forecasts, track citizen service requests, and ensure infrastructure sustainability for your community.

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AMP

Compliance Ready

10-Year

Capital Forecasts

Asset

Tracking

Public

Service Portal

Municipal Infrastructure Challenges

Municipal staff face overwhelming complexity managing thousands of infrastructure assets across roads, buildings, water systems, and parks while meeting regulatory requirements and citizen expectations.

The $54M Infrastructure Deficit

It's Monday morning and you're preparing for tomorrow's council meeting. You need to justify a 3.5% tax increase to address the infrastructure backlog, but you're working with incomplete spreadsheets and conflicting condition assessments. Council will ask tough questions about the $54M capital deficit you've identified, but you don't have confidence in the data. Without systematic asset management, you're flying blind on the community's most critical infrastructure investment decisions.

The AMP Compliance Nightmare

The provincial government requires a comprehensive Asset Management Plan by year-end for continued infrastructure funding eligibility. You've assembled fragments from different departments—roads data from public works, building assessments from facilities, water system records from utilities—but they use different condition scales, inconsistent replacement cost estimates, and incompatible formats. You're three months from the deadline with no clear path to a compliant AMP document that satisfies regulatory auditors.

The Citizen Service Chaos

Your office receives 200+ service requests weekly through phone calls, emails, in-person visits, and social media messages. A citizen called three times about the same pothole on Main Street—twice to public works, once to the mayor's office. No one knows if it's been assigned or scheduled. Meanwhile, a water main leak reported via Facebook sat unnoticed for 18 hours because it wasn't in your request tracking system. Angry constituents are posting complaints online while staff can't tell them when issues will be resolved.

Infrastructure Health Dashboard

Get complete visibility into infrastructure condition, capital backlogs, and investment priorities across all asset categories with centralized municipal asset management.

Asset Overview

Total Assets

850

Average Condition Index

/ 100

Critical Assets

Require immediate attention

Financial Overview

Annual Maintenance Budget

$2.4M

Capital Backlog

$18.5M

Identified renewal needs over 10 years

Funding Gap

$-5.5M

(10-year horizon)

Citizen Service Request Portal

Give constituents transparency and faster response times with a public-facing service request portal that tracks every issue from submission to resolution.

Active Service Requests

Real-time citizen request tracking

94% Resolved Within SLA

Pothole

Main St & 5th Ave

In Progress

2 days ago

Streetlight Out

Park Rd

Scheduled

5 days ago

Broken Bench

Central Park

Pending

8 days ago

Water Main Leak

Oak Street

In Progress

0.5 days ago

Graffiti Removal

Community Center

Scheduled

3 days ago

Comprehensive Municipal Asset Management

Everything municipal staff need to manage public infrastructure, meet regulatory requirements, and serve constituents effectively with data-driven decision making.

Infrastructure Inventory

Comprehensive tracking of roads, bridges, water/sewer systems, storm drains, sidewalks, and linear infrastructure with centralized inventory, condition assessments, and location-based asset management.

Municipal Facilities

Manage buildings, recreation centers, libraries, fire halls, public works yards, and community facilities with work order management, preventive maintenance scheduling, and building system tracking.

Parks & Recreation

Track parks, playgrounds, sports fields, trails, amenities, and recreational facilities with maintenance scheduling, safety inspections, and capital improvement planning for community enjoyment.

Asset Management Plans

Develop comprehensive AMPs required by provincial/federal regulations with templates, capital forecasts, funding strategies, service level commitments, and professional documentation for compliance audits.

10-Year Capital Forecasting

Plan and budget for major infrastructure investments with capital forecasts showing when assets reach end-of-life, funding gap analysis, and scenario modeling for tax levy and debt financing decisions.

Risk Assessment

Assess infrastructure risk using Consequence of Failure × Likelihood of Failure methodology across public safety, service, environmental, financial, regulatory, and reputation dimensions for objective prioritization.

Citizen Request Portal

Public-facing portal for service requests with online submission, status tracking, automatic notifications, and transparent resolution times that improve constituent satisfaction and reduce phone calls by 60%.

Council Reporting

Professional reports for council meetings and public consultations with visual dashboards, heat maps, executive summaries, and data-driven recommendations that communicate infrastructure status effectively.

Strengthen Your Community Infrastructure

Join hundreds of Canadian municipalities who use AssetLab to manage public infrastructure, meet AMP regulatory requirements, justify capital budgets to council, and ensure long-term infrastructure sustainability for their communities.

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