Work order management for Canadian organizations
Digital work order software designed for Canadian requirements. PIPEDA-aligned practices, CAD pricing, and 5 view modes to manage maintenance tasks from request to completion.
Built for Canada
PIPEDA-aligned practices, Canadian support hours and an app in English and French, with request intake that works for residents and tenants as well as staff.
Fixed CAD pricing
From $45 CAD per user per month on published CAD plans. No USD exchange swings and no surprise add-ons at budget time.
Five ways to work
List, Kanban, Calendar, Card, and Map views over one shared queue - each team member sees the same work the way their role thinks about it.
The hidden cost of US-based work order software
Most work order management tools are built for the US market and priced in USD. Canadian organizations have budgeting, privacy and public-sector requirements those tools were never designed around.
Pricing behind a sales call
Many vendors only quote after a demo, so you cannot compare costs or set a budget line until you are deep in a sales process.
Prices not set in CAD
US vendors that publish prices list about $20-75 per user/month, often without naming the currency, so the exchange rate can move your budget at every renewal.
Requests from people without accounts
Municipal and institutional teams take requests from residents, tenants and visitors. Tools built for internal staff only push that intake back onto phone and email.
Manage maintenance from request to completion
Non-maintenance staff submit requests through a self-service portal, email a dedicated intake address, or use a request form on your own website - and requests route to the right team automatically. Every approved task becomes a tracked work order with an owner, a priority, and a due date - and every dollar logged in CAD.
- Switch between List, Kanban, Calendar, Card, and Map views instantly
- Self-service request portal, email intake addresses, and a request form for your own website route and assign work automatically, with a two-way thread that keeps the requester informed
- Shared work order links let contractors update progress and fill inspection forms without an account
- Urgent, High, Medium, and Low priorities with due dates and overdue flags
- Labour, parts, and vendor costs captured automatically in Canadian dollars
Recurring work that schedules itself
Preventive maintenance schedules generate work orders automatically, with checklists and procedures pre-filled. Every completion creates a permanent, searchable record tied to the asset - ready for compliance, audits, and accreditation.
- Work orders create themselves when maintenance comes due
- Seasonal scheduling and multi-building work order management
- Full audit trail per asset for compliance and reporting
- Overdue work orders flagged before they become breakdowns
Why Canadian organizations need Canadian work order software
PIPEDA-aligned practices, CAD pricing, public-sector intake and Canadian support: the factors that matter to Canadian organizations, built in from the start.
Public-Sector Ready
Request intake residents can use without an account, scoped access by department, and a full history on every job, so municipal and institutional teams can show what was done and when.
- Embeddable request form for your own website
- Email intake addresses that create requests without an account
- Role-based access by site and department
- Audit trails on every work order
PIPEDA Aligned
PIPEDA-aligned practices for handling employee data, contractor information, and work order records containing personal information.
- Compliant data handling practices
- Privacy by design architecture
- Data retention controls
- Consent management support
CAD Pricing
Fixed Canadian dollar pricing eliminates budget uncertainty from exchange rate fluctuations. No surprise cost increases on your work order software.
- From $45 CAD per user per month
- No hidden fees or add-ons
- Transparent, published CAD pricing
- Predictable annual budgeting
Canadian Support Hours
Support available during Canadian business hours across all time zones. No waiting for US support teams to start their day.
- Pacific to Atlantic time zone coverage
- Local implementation support
- Canadian account management
- App available in English and French
Canadian vs US work order software
How a Canadian-built work order system compares to US-based alternatives on the factors that matter to Canadian organizations.
| Feature | AssetLab | US vendors |
|---|---|---|
| PIPEDA Alignment | Varies | |
| CAD Pricing | ||
| 5 Work Order View Modes | ||
| Self-Service Request Portal | Varies | |
| Automatic Cost Tracking (CAD) | ||
| FCI Tracking & Capital Planning | ||
| Transparent Published Pricing | Varies |
Work order management for Canadian industries
From manufacturing plants in Ontario to mining operations in Alberta, Canadian industries rely on efficient work order management.
Facility Management
Track work orders across multi-site portfolios. Manage HVAC, electrical, plumbing, and building systems with location-based work order routing.
Manufacturing
Minimize production line downtime with fast work order creation, priority escalation, and mobile access for floor technicians.
Government & Municipalities
Keep the documented work orders, cost tracking, and maintenance records your O. Reg. 588/17 and provincial AMP reporting draws on.
Healthcare
Maintain medical equipment with compliance-ready work orders, regulatory tracking, and complete audit trails for accreditation.
Education
Manage campus facilities with self-service request portals for staff, seasonal scheduling, and multi-building work order management.
Energy & Mining
Track safety-critical work orders for remote operations with mobile access, equipment criticality scoring, and compliance documentation.
Complete work order management features
5 view modes
List, Kanban, Calendar, Card, and Map - switch instantly
Mobile QR scanning
Scan an asset from any phone, no app required
Automatic cost tracking
Labour, parts, and vendor costs in CAD
Self-service portal
Staff submit requests, auto-routed to your team
Work requests by email
Dedicated intake addresses - any email becomes a tracked request
Request form on your website
One snippet - residents and tenants report issues with no account
Shared contractor links
Secure link to one job - view-only or allow completion, no account
Inspection forms
Pass/fail, readings, text and photo answers stored as reportable data
Priority management
Urgent to Low, with due dates and overdue flags
Work order history
A permanent audit trail tied to each asset
Photo attachments
Before-and-after photos right on the job
Vendor work orders
Assign, track, and cost external contractors
Multi-site support
Unlimited sites, buildings, and locations
Frequently Asked Questions
Common questions about work order management software, Canadian requirements, pricing, and mobile access.
